Patient Care Systems and Throughput
Raising Efficiency. Raising Capacity. Raising the Bar.
Emergency Room Management is Where the Patient Journey Often Begins
Many hospitals report that they are operating at or near full capacity and face a number of resource and system challenges on a daily basis. Emergency room management represents a microcosm of the entire hospital system. For most people, the hospital experience starts in the ED, and the care they receive here leaves a deep impression.
Emergency care providers are fighting battles on many fronts, and emergency room management and patient care systems encompass numerous processes from scheduling diagnostic tests and obtaining timely laboratory results, to admitting patients and locating specialists.
On a daily basis, organizations encounter the following challenges in emergency room management:
"The following information technologies could significantly enhance emergency care:
(1) dashboard systems that track and coordinate patient flow
(2) communications systems that enable ED physicians to link to patients, records or providers."
— From 2006 report, Hospital-Based Emergency Care: At the Breaking Point
- Patients leaving without being seen (LWBS)
- Sub-optimal performance relative to patient movement, including door to provider time
- Inefficient diagnostic turnaround which increases physician to disposition time
- Disposition to bed assignment - securing appropriate bed space
- Lack of critical care beds - many ED boarders result from reduced critical care beds
- Diversions - unnecessary redirects due to resource or coverage challenges
StatCom provides visibility of your entire throughput process, including your patient care systems, so you can anticipate bottlenecks and flow obstacles before they create gridlock. An up-to-the-minute snapshot of patient flow status across the organization combined with configurable dashboard views, enables you to optimize performance of your Emergency Department. StatCom complements your patient care systems and emergency department information system to help you take control of your emergency department challenges.
- StatCom reduces wait times by identifying potential bottlenecks before they occur and ensures that resources are appropriately applied through our emergency room management system.
- Effectively links diagnostic and patient care systems to ED decision making so that tests are completed and reported in a timely fashion.
- StatCom provides hospital-wide visibility for rapid bed assignment and patient placement.
- Stepdown and med/surg capacity has an impact on critical bed turnover, which in turn is directly effected by discharge efficiency. StatCom leverages your day of discharge activities across departments for effective bed turnover and emergency room management.
- StatCom's patient care systems ensure that the right resources are available at the right time to reduce the potential of diversions.